Online Orders

Purchasing products online

Selected beauty and skincare products can be purchased online. View our online product range here. Products not on our online store may be paid for via credit card over the phone and delivered to you in Australia.

How much is postage?
  • Standard shipping Australia wide costs $8, with a 3-5 business day delivery.
  • Standard shipping is free for orders over $90.
  • Express shipping Australia wide costs $11, with a 1-3 business day turn-around.
How do I place an order for a product that is not on your website?
Simply call our store (08 9328 9447), send us an email or use the form on this page. Please include your mobile number when making an email enquiry. We are open Monday - Friday 8 am – 7 pm, Saturday 9 am – 2 pm and Sunday 10 am – 2 pm.
How do I pay for my online order?
We accept Visa, Mastercard and American Express. If you place your order via phone or email, payment is taken over the phone and not via our website.
What products can I order for delivery?
All products, excluding scripts, are available for delivery.
What is your Delivery Policy?
When you make an online purchase, a confirmation email with the receipt attached will be emailed to you. Products will be dispatched the following day and should be delivered to you within 7 days (metro). If you live outside the metro area delivery can take up to 10 days.
What is your refund and exchange policy?
We offer refunds or exchanges on for change of mind on products that are unopened and unused, provided they are returned within 14 days from the date you receive the products. We offer a full refund on all faulty products. For all the above matters, please contact the store on (08) 9328 9447 and our team members will assist you. Unopened menstrual hygiene and underwear products cannot be refunded or exchanged.
What if the item I order is sold out?
If any item in your order is sold out, we will contact you via telephone to offer a refund, or alternatively, we can place your order on hold until the items arrive at our store.